Privacy policy

This website’s privacy policy – last updated February 2021

1) INTRODUCTION

This privacy policy states how we gather and treat your personal data when you use the website www.pusteteknikk.no

By giving us your data, you confirm that you are above 18 years of age. Pusteteknikk.no is responsible for your personal data and is referred to as “we” throughout this privacy policy.

Contact information

Our contact details are:

Full name of legal body: Pusteteknikk AS

Email address: aaa@pusteteknikk.no

Mailing address: Reverudåsen 73B, 1341 SLEPENDEN, NORWAY

It is very important that the information we have for you is correct and up-to-date. Let us know if your personal information changes by sending us an email at aaa@pusteteknikk.no

2) WHAT DATA WE COLLECT, AND FOR WHAT PURPOSE AND REASON WE PROCESS THE DATA

Personal data means all information that can be used to identify an individual. It does not include anonymised data.

We may process the following categories of personal data on you:

– Communication data, including your communication with us, regardless of whether this is through the contact form on our website, via email, via text message, on social media, via social media messages or via other communication from you. We process this data to communicate with you, for registration, and for establishing, following up on or defending legal claims. Our legal reason for the processing the data is legitimate interest, which in this case is to reply to communication received, to store it, and to establish, follow up on or defend legal claims.

– Customer data, which includes data connected to the purchase of courses, goods and/or services, including your name, title, billing address, shipping address, email, phone number, contact details, purchasing details and card information. We process this data to be able to deliver the courses, goods and/or services you have purchased, and to keep track of these transactions. Our legal reason for processing the data is the fulfilment of the contract between you and us, and/or initiating action for a request from you to enter such a contract.

– User data, which includes data regarding how you use our website and relevant online services, as well as any data you enter to be published on our website or through other electronic services. We process this data to operate our website and make sure you are offered relevant content, to maintain our website’s security, to maintain backups of our website and/or databases, and to make publishing and administration of our website possible, as well as other electronic services and businesses. Our legal reason for this processing is legitimate interest, which in this case makes it possible for us to administrate our website and business in a good way.

– Technical data, which includes data regarding your use of our website and online services, like your IP address, login data, details about your browser, the length of your visit to our website, page views, navigation paths, details about the number of times you use our website, your time zone settings, and other technology in the devices you use to access our website. The source of this data is our analytical tracking system. We process this data to be able to analyse the use of our website and other online services, to administer and protect our business and website, to provide relevant content and ads to you, and to understand the effect of our advertising. Our legal reason for this processing is to make it possible to administrate our website and business in a good way, grow our business and plan our marketing strategy.

– Marketing data, including data about your preferences when you receive marketing from us and our third parties, and your general communication preferences. We process this data so you can take part in our campaigns, like competitions, prize draws, free giveaways and free challenges, so we can provide relevant website content and ads to you, and so we can measure and understand the effect of said advertising. Our legal reason for this processing is legitimate interest, which in this case is to study our clients’ use of our products and services, and be able to develop them, expand our business and plan our marketing strategy.

– We may use customer data, user data, technical data and marketing data to deliver relevant website content and ads to you (including Facebook ads and other display ads), and to measure or understand the effect of said advertising. Our legal reason for this processing is legitimate interest, which in this case is to improve our business. We may also use this data to send other marketing communications to you. Our legal reason for this processing is either consent or legitimate interest (being to grow our business). [SEE SECTION 4]

Sensitive data

We do not collect sensitive data from you. Sensitive data refers to data that contains details about race or ethnicity, religious or philosophical beliefs, sex life, sexuality, political opinion, union, or health, genetic or biometric data. We do not collect information about criminal convictions or offenses.

Where we are required by law to collect personal data, or where such data is part of the contract between us, and you do not supply the necessary data upon request, we may not be able to fulfil our contract (for example, delivering courses, goods or services to you). If you do not give us the requested data, we may be forced to cancel a course, or the goods or services you have ordered, but if this is the case, you will be notified.

We will only use your personal data for the purpose for which it was collected, or for a reasonable similar purpose when necessary. For more information about this, please send an email to aaa@pusteteknikk.no. If we need to use your details for any unrelated, new purpose, we will notify you and explain the legal reasons for the processing.

We can keep your personal data without your knowledge or consent where this is legal or required by law.

3) HOW WE COLLECT YOUR PERSONAL DATA

We collect your data when you supply the data to us directly – for example, by filling out a contact form on our website or by sending us an email. We can automatically collect certain data from you when you use our website – for example, through cookies and similar technologies.

We can receive data from third parties – for example, suppliers of analytical technologies (like Google based outside the EU), advertising networks (like Facebook based outside the EU), suppliers of search engine technology (like Google based outside the EU), and suppliers of technical, payment and delivery services.

4) MARKETING COMMUNICATIONS

Our legal reason for processing your personal data by sending you marketing communications is either your consent or our legitimate interest (to expand and grow our business).

In adherence to privacy and electronic communication laws and ordinances, we can send you marketing communications if (i) you have bought or asked for information from us relating to courses, goods or services, or (ii) you have consented to receiving marketing communications, and – in either case – you have not later chosen to unsubscribe from receiving such communications. In accordance with these laws, we can send you marketing emails without your consent, but you can always choose to unsubscribe from our marketing communications at any time.

Before we share your personal data with a third party for marketing purposes, we will always ask for your explicit consent.

You can, at any point, ask us or a third party to stop sending you marketing communications by following one of the links provided in our marketing emails OR by sending an email to aaa@pusteteknikk.no.

If you choose to receive marketing communications, unsubscribing does not delete your personal data given through other transactions, like purchases, registrations for warranties, etc.

5) INFORMATION ABOUT YOUR PERSONAL DATA

We may have to share your personal data with these third parties:

  • Providers of IT and system administration services
  • Professional advisors, including lawyers, bankers, auditors and insurance companies
  • Governmental agencies that require us to report processing activities
  • Third parties that we sell, transfer or merge parts of our business or belongings to.

We demand that any third party that we transfer your data to respects your privacy, and processes your personal data securely and in accordance with the law. We only allow third parties to process your personal data for specific purposes and in adherence to our instructions.

6) INTERNATIONAL DATA TRANSFERS

Countries outside the EEA do not always provide the same rights of protection for your personal data, so European law prohibits the transfer of personal data outside the EEA unless the transfer meets certain criteria.

Many of our third-party service providers are based outside the EEA, so the processing of your personal data will entail transferring your data outside the EEA.

When we transfer your personal data out of the EEA, we do our best to ensure a similar degree of security for your data, by making sure that at least one of the following guarantees is in place:

  • We only transfer your personal data to countries for which the European Commission provides an adequate level of protection for your personal data; or
  • When we use certain service providers, we may use specific contracts, codes of conduct or certification mechanisms approved by the European Commission, which provide personal data with the same protection it has in Europe; or
  • If we use US-based vendors that are part of the EU-US Privacy Shield, we may transfer data to them, as they have similar security measures in place.

If none of the above guarantees are available, we may ask for your explicit consent to a specific transfer. You have the right to withdraw your consent at any time.

7) DATA SECURITY

We have put in place security measures to prevent your personal data being accidentally lost, used, altered, disclosed or accessed without authorisation. We only allow access to your personal data to employees and partners who need this type of data. They only process your personal data on our instruction and they must keep it confidential.

We have procedures in place to deal with suspected breaches of personal data, and will notify you and any applicable regulator of a breach if we are legally required to do so.

8) DATA RETENTION We only retain your personal data for as long as is necessary to fulfil the purposes for which we collected it, including to satisfy legal, accounting or reporting requirements.

When we decide for how long we need to retain your data, we consider the amount, purpose and sensitivity, potential risk of damage by unauthorised use or disclosure, purpose of processing, if this can be achieved in other ways, and legal requirements.

For tax purposes, the law requires us to keep basic information about our customers (including contact information, identity, financial information and transaction data) for ten years after our business relationship has ended.

In some circumstances, we may anonymise your personal data for research or statistical purposes. In this case, we may use this data indefinitely without further notice to you.

9) YOUR RIGHTS

In accordance with data protection law, you have rights in relation to your personal data, which include the rights to access, rectification, erasure, restriction of processing, objection to processing, data portability and (where the legal basis for processing is consent) withdrawal of consent.

If you wish to exercise any of the rights set forth above, please send an email to aaa@pusteteknikk.no.

You do not have to pay a fee to access your personal data (or to exercise any of your other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive, and we may refuse to comply with your request in such circumstances.

We may need to request specific information from you to help us identify and ensure your right to secure your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal information is not given to anyone who is not entitled to receive it. We may also contact you to ask for further information regarding your request to speed up our response.

We try to respond to all legitimate requests within a month. Sometimes it can take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.

If you are not satisfied with an aspect of how we collect and use your data, you have the right to complain to the Norwegian Data Protection Authority (Datatilsynet). We would be grateful if you would first contact us if you have a complaint, so we can try to resolve it for you.

10) THIRD-PARTY LINKS

This website may contain links to third-party websites, plugins and applications. If you click on these links or enable these connections, it may be possible for third parties to collect or share your data. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy statements of each site you visit.

11) COOKIES You can set your browser to refuse all or some browser cookies, or to alert you when a website sets or accesses cookies. If you disable or deny cookies, please be aware that some parts of this website may become inaccessible or not work properly. For more information about the cookies we use, please see our cookie policy.

What comes next?

We hope you are confident that we take our privacy, processing, storage and data protection obligations seriously. Any questions or feedback can be sent to aaa@pusteteknikk.no. We routinely review this policy and the way we collect data.

And we’d love to hear from you!

Lots of great exhales from Anette